Tripnes Bangladesh

Vacancy

2

Job Context

We are looking for a highly motivated and dynamic female professional to join our team as an Executive in Sales & Air Ticket Reservation. In this role, you will play a critical part in our travel agency, assisting clients with their air ticket reservations and contributing to our sales efforts.

• Air Ticket Reservations: Handle air ticket bookings for clients, considering their preferences, travel schedules, and budget constraints. Utilize reservation systems to secure the best flight options.
• Client Consultation: Engage with clients to understand their travel needs and provide expert advice on flight options, seat preferences, and ancillary services.
• Sales and Upselling: Promote additional services such as travel insurance, airport transfers, and accommodation to maximize revenue while enhancing the client's travel experience.
• Booking Management: Ensure timely and accurate processing of air ticket reservations. Coordinate with airlines, travel agents, and other service providers to confirm bookings and resolve any issues.
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• Fare Calculation: Calculate fares, taxes, and fees accurately, taking into account any special discounts, promotions, or loyalty programs.
• Documentation: Assist clients with travel documentation, including visa requirements and passport validity.
• Customer Support: Provide exceptional customer service by addressing inquiries, changes to bookings, and any issues that may arise before, during, or after the journey.
• Record Keeping: Maintain meticulous records of client information, reservations, and payments, ensuring data is organized for reference and reporting.
• Sales Reporting: Prepare regular reports on air ticket sales, revenue generated, and client feedback.
• Compliance: Stay up-to-date with airline regulations, ticketing policies, and safety procedures to ensure compliance with industry standards.

Compensation and Others Benefits

Education

A minimum of a high school diploma or equivalent; a bachelor's degree is a plus. Previous experience in the travel and tourism industry with a focus on air ticket reservations. Proficiency in airline reservation systems and ticketing software. Strong customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Attention to detail and accuracy in fare calculations and bookings. This role offers an exciting opportunity to work in the travel industry, assisting clients in their air travel needs and ensuring a smooth journey. If you are a female professional with a passion for travel and exceptional organizational skills, we encourage you to apply for this position and be part of our team.

Experience

• 1 to 3 years
• Freshers are also encouraged to apply.

Additional Requirements

• Age 18 to 30 years

Skill Requirement