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Job Detail

Categories: Software & Web Development

Application Deadline: Aug 31, 2024

Oncall Specialist
Salary: Negotiable

Oncall Specialist

Therap (BD) Ltd

Vacancy
    no-specific

Job Context

    Therap (BD) Ltd  is seeking dynamic and versatile candidates to oversee the comprehensive marketing strategies and Therap (BD) Ltd. is a US-based Software Company registered in Bangladesh, operating since 2004. We have our office in Dhaka, Bangladesh, and affiliate offices in the USA and Canada.. This multifaceted role requires a candidate with a unique blend of design prowess, marketing expertise, and technical expertise. So Therapbd Ltd is hiring Oncall Specialist

     

    Jobs Responsibilities

    • We are seeking skilled and dedicated Oncall Specialists to join our team. The ideal candidate will be proficient in troubleshooting issues within their scope, communicating with other teams, escalating incidents when necessary, documenting incidents, and continuously improving processes. This role is crucial in maintaining the seamless operation and dependability of Therap's critical systems, which employ industry-leading technologies from Oracle, VMware, F5, Fortigate, Cisco, and NetApp.

     

    • Monitor system infrastructure using various monitoring tools to track system performance, server health, network traffic, and application status on a 24x7x365 basis.
    • Perform initial troubleshooting and diagnostics to identify and resolve issues within their scope, utilizing knowledge of system administration, network engineering, and application support.
    • Collaborate and communicate with other teams during incident resolution, escalate when necessary, and provide comprehensive documentation of the issu
    • Continuously review and update monitoring configurations, alert thresholds, and escalation procedures to adapt to changes in the infrastructure and application landscape.

    Employment Status

    • Full-time

    Work Type

    • At Office

    Education

    • Bachelor's degree in Computer Science, Information Technology, or a related field.

    Experience

    • 2+ years of experience or Fresher

    Additional Requirement

    • Basic understanding of Linux operating systems and command-line interface is required.
    • Willingness to work in shifts, ensuring 24x7x365 coverage (nights, weekends, and holidays) and be available for Oncall duties as required.
    • Familiarity with monitoring and diagnostic tools, such as log analyzers, performance monitoring applications, and network analysis tools.
    • Troubleshooting and problem-solving skills, strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
    • By joining the Oncall Operations Team as a specialist, you will play a significant role in ensuring the continued smooth operation of our critical systems, contributing to the overall success of our organization.

    Job Location

    • Dhaka

     

    Salary

    • Negotiable

Compensation and Others Benefits

    • As Per Company Policy

Skill Requirement

About the company

Member Since : Feb 02, 2024

Job Details

Location: Banani, Dhaka, Bangladesh

Company: Therap (BD) Ltd

Type: Full Time/Permanent

Shift: First Shift (Day)

Career Level: Experienced Professional

Positions: no-specific

Experience: 2 Year

Gender: Both (Males & females)

Degree: Bachelor/Honors

Read Before Apply

Write "Oncall Specialist" as subject of your email

*Photograph* must be enclosed with the resume

Apply Procedure

Application Deadline: Aug 31, 2024


Section Four
Hawlader Villa House No 467/1 A Road 8 Block D South Paik Para Mirpur Dhaka Postal Code 1216
Pubali Bank Ltd
Account Name : Md Sarowar Hossain
A/C : 3770101019392

DBBL Banking
Md Sarowar Hossain
A/C 148-1510-275352